Cart 0
FAQ
Most frequently asked questions
Your monthly subscription includes unlimited graphic design and illustration, video editing and web design (no coding) for the Essential Plan.
With the Advanced and Ultimate plans, you get everything that’s included in the Essential plan, and you also get unlimited motion graphics and 2D animations.
Unlimited means unlimited requests and unlimited revisions. You can make as many requests as you’d like, and we’ll add them to the tasks queue and we work on your requests 1 at a time or 2 at a time depending on your subscription.
If you need faster turn around times, you may get additional subscriptions. For example, if you have a subscription that includes 1 request at a time, getting an additional subscription will give you 2 requests at at time. That means double the output!
Your team will work on as many tasks as they can and they will allocate 4 hours each business day.
If you get an additional subscription you get an additional 4 hours per day.
It depends. If the request is simple enough to finish, you get it back in the same day of your request.
For more complex requests, the turn around time can be anywhere from 1-4 days.
We are located in the Philippines. And our we work Mondays to Fridays from 8:30 AM to 5:30 PM Philippine Standard time.
United States:
EDT: 8:30 PM – 5:30 AM
CDT: 7:30 PM – 4:30 AM
MDT: 6:30 PM – 3:30 AM
PDT: 5:30 PM – 2:30 AM